Frequently Asked Questions

Q1. Who do i contact if i want more information?

Answer: Contact our course information unit at info@globalfitnesseducation.com.

Q2. How do i enrol?

Answer: Click on 'Course Catalogue' on the main menu bar above. Select the course title you are interested in and click the 'enrol' button. The system will ask you to enter your personal details and to choose your own User Name and Password. That is what you will use to access your student desktop and the online study material. You may pay for the course online using your credit or debit card or contact us to discuss alternative payment arrangements. If you wish to study using our intensive classroom based method, fill out the enrolment form and a course advisor will contact you in 24 hours.

Q3. Do i have to pay for the course up front?

Answer: The majority of our students do pay for their courses upfront but it may be possible to pay for your chosen course in instalments. You need to contact info@globalfitnesseducation.com to find out more information about a payment plan that suits your needs.

Q4. When can i start the course?

Answer: You can enrol at any time and begin studying immediately. You may access the course material online or download a handbook, which you may print off to use when you are offline. If you are completing an intensive classroom based course, your resources will be sent to you as soon as you are contacted by one of our course advisors and your enrolment is completed.

Q5. How do i study the theory components when studying online?

Answer: The theory component of the course is completed online i.e over the internet, using your computer. There are animations and videos giving practical demonstrations of various exercises, along with all the written text that you will require to complete your qualification. Having first studied a topic, your understanding is then tested using online worksheets, after which your results are instantly displayed. After successfully completeing the revision worksheet, the next module will then become available for you to start studying.

Q6. How do i study the practical components when studying online?

Answer: Video clips and text will cover a vast majority of the practical components. You may also be required to attend training days, dependent upon the course you are studying. On these training days you will work with a qualified GFE tutor who will re-inforce key aspects of the practical elements. You will also be formatively assessed on these training days to gain valuable feedback leading into your final assessment.

Q7. How am i assessed?

Answer: If you are studying a course that requires no practical assessment or theory exam then you simply need to send in your completed portfolio as soon as you have completed it. If you are completing an intensive classroom based course, you will complete your assessment on the designated assessment day on the course.

If you are sitting a theory exam or practical assessment you need to determine a date and venue that suits you and book in once you have completed all of your modules. Our assessment days start with the theory exam in the morning, followed by practical assessments spaced 60 minutes apart. Our assessment bookings work on a first come first served basis and once all spaces are full, another assessment day will be offered.

Q8. How long do i have to complete the course when studying online?

Answer: Once you have received your enrolment confirmation from us, you have a period of 12 months to complete the course you are enroled on.

Q9. What computer equipment do i need when studying online?

Answer: The website is equally compatible with both mac and pc's. There are no specific requirements, most computers should be compatible with the site.

To access the online study material you will need to make sure your computer has the following free software to study online;

1. Macromedia Flash Player

2. Apple Quicktime

3. Adobe Acrobat Reader Version 5 (or higher)

Q10. Can i study when i am not online?

Answer: You will find a printable version of the online study guide for each individual module. The printable version is provided as a pdf file, so you will require Adobe Acrobat to be able to read and print out the material.

Q11. Is my course recognised internationally?

Answer: All of our courses are certified by Central YMCA Qualifications. Successful completition of our courses will allow you to become a member of the Register of Exercise Professionals, REPs. Your qualfications will be recognised within the UK and also most countries throughout the world, including Australia and New Zealand.

Q12. Why are our course prices so low compared to other training providers?

Answer: We are able to keep the cost of our courses down as we have very small business operational costs. We do not run large marketing campaigns which are expensive and would require us to charge our students more. Our course fees are all based on the cost of training you and take into consideration only costs that are relevant to your education and training. Other providers, with large overheads, need to charge you more for their courses to cover the cost of their day to day business.

At no point do we sacrifice the quality of our courses to save costs. Our training centres are modern and well equipped and all of the course manuals and materials you receive are of the best quality. Our tutors and assessors are the best in the business. Our past students always comment on the quality of our provision and all of our qualifications are internationally recognised and accepted by REPs.